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Our Partners

We live in a hyper-connected world. This has clear benefits for the health of our communities, our businesses and our planet. But are those connections working for or against your brand? 
At 11 London, we use our skills as a strategic and creative agency to help you develop powerful ideas that really mean something to your audiences: Ideas that connect. 
We create branding and communications campaigns specifically for organisations that improve overall life and health and promote sustainable living. Through our work in both commercial and non-profit sectors, our clients can gain broader insights and explore valuable opportunities for patient engagement and connection with patient associations.

We offer a range of services including:

  • Brand, comms and messaging strategy;
  • Creative concept development;
  • Multichannel campaign development (promotional and educational) including website, app and sales aid development;
  • Patient comms, support and disease awareness programmes;
  • Social engagement (organic and paid), lead generation, and social listening;
  • Content creation.



Alira Health is an international patient-centric and technology-enabled advisory firm whose mission is to humanize healthcare. We work with healthcare and life sciences organizations looking for support across their entire solutions lifecycle. From development to medical care, we complement our clients’ expertise with a full spectrum of services including research and clinical development solutions, technology-powered consulting, and real-world evidence.

Our integrated and multidisciplinary team of over 500 scientists, strategists, economists, clinicians, and biostatisticians collaborate across our North American, European, and Asian offices and advise 80% of the top 50% of MedTech companies and 50% of the top 50% of Pharma companies.



At A Life in a Day we are patient obsessed. We believe that by understanding and recognising the physical, social and emotional needs of patients, pharmaceutical and healthcare professionals can put these at the centre of clinical, corporate and commercial strategies. This will allow you to achieve greater patient-centric working and more meaningful engagement with your peers, clients, and patients themselves.

Our immersive experiences allow you to step into a patient’s shoes, providing valuable insight into the daily challenges and choices patients face.


A Life in a Day was created in 2015 out of a belief that the best healthcare is when patients are put at its heart. Understanding what life is like for people with chronic conditions is vital so they can receive care and support tailored to their needs.

A Life in a Day uses theatre techniques to elicit empathy from participants and its experiences are developed hand-in-hand with patients and healthcare professionals for accuracy. They are designed to be completed during a typical working day to reflect the reality of living with a chronic health condition and the choices people make during the day-long simulation determines what happens next, just like in real life.



Clarivate™ is a global leader in providing solutions to accelerate the pace of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of Academia & Government, Life Sciences & Healthcare, Professional Services and Consumer Goods, Manufacturing & Technology. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise.

For more information, please visit



Lumanity applies incisive thinking and decisive action to cut through complex situations and deliver transformative outcomes to accelerate and optimize access to medical advances. With deep experience in medical, commercial, and regulatory affairs, Lumanity transforms data and information into real-world insights and evidence that powers successful commercialization and empowers patients, providers, payers, and regulators to take timely and decisive action.


MHP Mischief Health

Our mission is to enhance and extend people’s lives by building campaigns which change the way that patients, professionals and policy makers think and act.

We combine expertise in government affairs, NHS policy, patient advocacy, PR and digital activation to help our clients’ campaigns deliver tangible outcomes.

Our detailed policy and political understanding, coupled with creative execution, helped us win Communique’s agency of the year in 2019 and 2020.

Our clients, whether global pharmaceutical companies, Patient Advocacy Groups or small providers wishing to access the market, work with us because we help them look around corners and navigate an everchanging, complex environment.


mdgroup is a patient health and technology company on a mission to put patients first in clinical trials.  We know patients need to feel supported during a clinical trial regardless of whether visits take place in the clinic or at home.  We deploy bespoke solutions that reduce the burden of participation on patients and their caregiver at every stage of their journey and ensure they stay engaged, happy and drop-outs are minimized.  Truly putting patients first in clinical research and enhancing their trial experience significantly boosts the success of clinical trials as they can be completed quicker and with high quality data.


For over 25 years, Medscape Education Global has been a trusted and essential learning resource for patients, caregivers, and healthcare professionals. Across more than 30 healthcare specialties, Medscape Education Global engages learners with the industry’s most advanced learning experiences and recognized instructional expertise.



Since 2011, Observia has been a passionate pioneer healthtech company committed to driving the healthcare (r)evolution and improving patients’ lives.

Reference partner for healthcare professionals, patient organizations, manufacturers and public agencies, we design, configure and roll-out multichannel, intelligent patient engagement solutions that help them optimize patient outcomes. Experts in personalization, we have created a new generation of evidence-based tools, grounded in behavioral science and driven by AI, to support effective and sustainable health behavior change while improving patients’ experience and facilitating healthcare professionals’ daily work. Observia has developed more than 80 e-health solutions across 40 therapies and 25 countries.



OPEN Health brings together deep scientific knowledge, global understanding, and broad specialist expertise to support our clients in improving health outcomes and patient wellbeing.

We are united as one flexible organization, harnessing the power of the collective to solve complex challenges. Being built from cohesive partnerships across a range of specialist sectors gives us the ability to approach opportunities from fresh perspectives, creating solutions and innovations for market access and medical communications that are informed by the experience and knowledge of the many.

Our global team of experts — many with PhD and PharmD degrees — work strategically alongside our client partners in Medical Affairs, Health Economics and Outcomes Research (HEOR), Market Access, and Commercial teams across a wide range of therapy areas.

OPEN Health – Established as many. United as one.



For our clients to offer genuine health benefits that help people live better with their condition, it is fundamental to truly understand their reality.

At Origins, we excel at helping our clients understand the authentic patient experience and uncover actionable patient-focused healthcare insights that enable them to better understand their audience, transform their thinking and redefine success.

As a pioneering qualitative insights agency, our flagship digital ethnography programmes have given a voice to hundreds of patients worldwide and our rapid insights methodologies have brought new authenticity to patient-centric tactics and strategies.

The Origins team is a dedicated, passionate group of people whose varied backgrounds give our programmes the individuality and personal touches they deserve.


APEXAuthentic Patient EXperience at Twist Medical

At Twist Medical, an independent, global medical affairs agency, our goal is to develop long-standing, mutually satisfying partnerships with our healthcare industry clients. Our clients choose us because we are revitalizing medical communications and placing authenticity at the core of everything we do.

Authentic medical communications start with a clear set of values that actively guide the way our agency operates. We are taking a different road by redefining the employee experience and reimagining how we work with clients, by rethinking the physician–patient relationship.

Our APEX team are experts in understanding the physician–patient relationship. We are able to holistically capture deep and broad insights from diverse patients and translate these insights into actionable intelligence. We apply our unique blend of expertise in patient engagement and medical communications to design robust patient-engagement initiatives that deliver meaningful outputs. We also develop and implement purposeful and targeted dissemination strategies to promote client initiatives to both internal stakeholders and external audiences. At APEX, we ensure that our clients’ commitment to patient engagement makes a difference – that it adds value and has impact across their organizations. Visit the APEX team at our booth to learn more!

To discover how APEX can revitalize your patient initiatives, please contact:



ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive value and results. Our patient centricity practice focuses on understanding patient needs and working with our client partners to break down barriers to improved patient experience. With more than 37 years of experience and 10,000-plus ZSers in more than 28 offices worldwide, we are passionately committed to helping companies, customers and patients thrive.