The Patient Centricity & Engagement Conference


Our Partners

Our Partners

We live in a hyper-connected world. This has clear benefits for the health of our communities, our businesses and our planet. But are those connections working for or against your brand? 

 At 11 London, we use our skills as a strategic and creative agency to help you develop powerful ideas that really mean something to your audiences: Ideas that connect. 

We create branding and communications campaigns specifically for organisations that improve overall life and health and promote sustainable living. Through our work in both commercial and non-profit sectors, our clients can gain broader insights and explore valuable opportunities for patient engagement and connection with patient associations.

We offer a range of services including:

  • Brand, comms and messaging strategy;
  • Creative concept development;
  • Multichannel campaign development (promotional and educational) including website, app and sales aid development;
  • Patient comms, support and disease awareness programmes;
  • Social engagement (organic and paid), lead generation, and social listening;
  • Content creation.

At A Life in a Day we are patient obsessed. We believe that by understanding and recognising the physical, social and emotional needs of patients, pharmaceutical and healthcare professionals can put these at the centre of clinical, corporate and commercial strategies. This will allow you to achieve greater patient-centric working and more meaningful engagement with your peers, clients, and patients themselves.

Our immersive experiences allow you to step into a patient’s shoes, providing valuable insight into the daily challenges and choices patients face.


A Life in a Day was created in 2015 out of a belief that the best healthcare is when patients are put at its heart. Understanding what life is like for people with chronic conditions is vital so they can receive care and support tailored to their needs.

A Life in a Day uses theatre techniques to elicit empathy from participants and its experiences are developed hand-in-hand with patients and healthcare professionals for accuracy. They are designed to be completed during a typical working day to reflect the reality of living with a chronic health condition and the choices people make during the day-long simulation determines what happens next, just like in real life.

FIXING US is a leading health-engagement organisation that creates content, forums, tech solutions and events to help brands and health organisations to inspire and engage their target audiences via authentic, real-life health journeys.

We do this by creating highly engaging content and solutions for brands, patients, caregivers, HCPs, policymakers and health systems, all centered around relatable human-centric journeys.

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. IQVIA creates intelligent connections to deliver powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 86,000 employees, IQVIA conducts operations in more than 100 countries. 

Learn more at

The importance of the patient voice in the development of treatments and health services cannot be overstated. We believe that active and ongoing patient engagement will result in more effective and beneficial treatments, and ultimately help improve patient outcomes and overall health.

Lumanity’s Patient Center of Excellence brings together scientists, researchers, communicators, strategists, and change makers from across the organisation to weave the patient and caregiver voice into everything we do.  It allows us to share best practices, drive innovation and ensure we are providing our clients with industry-leading patient engagement and partnership. 

Our solutions informed by patients cater to a range of needs throughout the medicine development pathway including:

  • Patient Engagement Strategy and Development
  •  Patient Involvement in the Drug Development Process
  • Building Patient Experience into Commercial Strategy
  • Patient Insights and Experience, Data Generation, and Analysis
  •  Patient Journey and Experience Mapping
  • Communications Planning and Advocacy Partnership

To learn more about our patient engagement services, visit

MHP Group

Effective communications for a complex and connected world

MHP Group is the integrated communications agency built for the Networked Age – a world that’s increasingly connected, complex, polarised and activist. We lead the way in the application of behavioural science to solve communications challenges across a range of sectors and disciplines, including health, public affairs, financial services, capital markets, consumer brands and corporate reputation. With 200 specialists in London and San Francisco, we are trusted by many of the world’s leading businesses and brands.

Our health team’s mission is to enhance and extend people’s lives by building campaigns which change the way that patients, professionals, and policymakers think and act. We combine expertise in government affairs, health systems policy, patient advocacy, PR and digital activation to help our clients’ campaigns deliver tangible outcomes. Our clients, whether global pharmaceutical companies, Patient Advocacy Groups or small providers, work with us because we help them look around corners and navigate an ever-changing, complex environment.


Health Public Affairs and Policy

Public and Media Relations

Patient Advocacy

Social and Digital Strategy

Global Health

We work in partnership with the life sciences industry.

Our Study Support Service provides a range of tools and support to help companies and Contract Research Organisations to plan, place and perform research within the UK health and social care environment.

Our Patient Engagement in Clinical Development service has been designed specifically for life science organisations to help you to engage directly with patients, to improve the design and delivery of your research.

We can arrange and facilitate patient insight group sessions, in-person and virtually. We can also coordinate remote activities where patients complete tasks independently. Typical patient engagement activities that we regularly support include:

  • Identifying research priorities
  • Reviewing study protocols
  • Protocol simulation
  • Supporting the development of, and acquiring feedback on, patient information sheets and related materials
  • Acquiring feedback on participant recruitment and outreach strategies.

Involving patients right from the beginning of the clinical development process, before a protocol is finalised, can really make a difference.



OPEN Health unites deep scientific knowledge with wide-ranging specialist expertise to unlock possibilities that improve health outcomes and patient wellbeing. Working in partnership with our clients, we embrace our different perspectives and strengths to deliver fresh thinking and solutions that make a difference.

OPEN Health is a flexible global organization that solves complex healthcare challenges across HEOR and market access, medical communications and creative omnichannel campaigns.

To learn more, visit

Origins creates and delivers patient focused strategy, insights, data and solutions, which guides pharma and biotech companies to improve value by involving patients throughout the entire product life cycle. 

We are passionate about ensuring the patient voice is front of mind from drug discovery to commercialisation so that companies can develop products that offer genuine benefits to help people live better with their condition and in doing so increase the value of their products. 

Through our strategic expertise, patient research experience, patient experience data knowledge, and commitment to provide inspiring solutions, Origins is the industry-leading patient-focused specialist.

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. We leverage our deep industry expertise, leading-edge analytics, technology and strategy to create solutions that work in the real world. With more than 35 years of experience and 10,000-plus ZSers in more than 25 offices worldwide, we are passionately committed to helping companies and their customers thrive. 

To learn more, visit or follow us on Twitter and LinkedIn.





















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